Non-Discrimination Policy

The Center is an equal opportunity employer. In accordance with Federal and Vermont law, we prohibit discrimination and harassment against any employees or applicants for employment based on any legally protected characteristics, including, but not limited to: veteran status, uniformed servicemember status, race (including traits associated with or perceived to be associated with race, such as hair type, hair texture, hairstyles and protective hairstyles), color, religion, ethnicity, disabilities, sex, sexual orientation, gender identity, transgender status, age (18 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, place of birth, citizenship or immigration status, real or perceived HIV or other medical statuses, genetic information (including testing and characteristics), mental health or substance use status, pathway to recovery, crime victim status, membership in the Reserves or National Guard, or any other category protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

• The Center also complies with the Vermont law that restricts the circumstances under which employers can base employment-related decisions on an individual’s credit report or credit history.
• Any individual who believes that they or another individual have been subjected to discrimination in violation of this policy should report it pursuant to the Complaint Procedures described in the Center’s Sexual and Other Unlawful Harassment policy. If the Center determines this policy has been violated, appropriate disciplinary action, up to and
• Retaliation is prohibited against any person by another employee or by the Center for reporting proscribed discrimination, or for filing, testifying, assisting or participating in any manner in any investigation, proceeding or hearing conducted by a governmental enforcement agency. An individual should report any retaliation prohibited by this policy pursuant to the Complaint Procedures described in the Center’s Sexual and Other Unlawful Harassment policy. If a complaint of retaliation is substantiated, appropriate disciplinary action, up to and including termination of employme

ADA Accessibility Statement

Turning Point Center of Chittenden County is committed to ensuring that our services, facilities, communications, and digital resources are accessible to all individuals. In alignment with our CLAS Plan and applicable accessibility requirements, we make reasonable accommodations for individuals with disabilities and work to support individuals who experience language barriers.

If you need an accommodation, assistance accessing information, materials in an alternative format, or language support, please contact us. We will make reasonable efforts to respond promptly and provide access in a way that meets your needs.

Contact:
Email:
Phone:802-861-3150

You may also request support when registering for services, attending a meeting or group,
or speaking with a staff member.

Last updated: August

Participant Rights and Responsibilities

We respect the dignity, privacy, and choices of every person we serve. Individuals have the right to confidentiality and privacy of information in accordance with law; freedom from abuse, financial exploitation, retaliation, humiliation, and neglect; and the opportunity to give informed consent to, or refuse, service delivery, release of information, and concurrent services.

Individuals also have the right to receive information that is important to them in a timely manner so they can make informed decisions about their recovery and services. This includes access to their own record, including their recovery plan and recovery support service notes. To request a copy of your records, please contact us at or 802-861-3150.

As appropriate, we can also help connect individuals to additional supports, including treatment services, case management services, harm reduction services, and other social service agencies.

Confidentiality:
Turning Point Center of Chittenden County is committed to protecting the privacy of all guests, participants, and clients. All employees must comply with federal and state confidentiality laws, including HIPAA and 42 CFR Part 2.

HIPAA:
Employees may encounter Protected Health Information (PHI) through partnerships with hospitals, agencies, or through guest interactions. PHI may only be accessed or used for legitimate job duties and must never be disclosed without proper authorization.

Employees must follow all organizational privacy and security procedures.

42 CFR Part 2:

Because Turning Point provides services related to substance use disorder, all staff are legally required to maintain strict confidentiality under 42 CFR Part 2. This means:

• Staff may not confirm or deny whether someone is receiving services.
• No identifying information about a participant’s substance use, treatment, or recovery status may be disclosed without the individual’s written consent, unless a rare legal exception applies.
• Staff must report any potential breach immediately.

This law is stricter than HIPAA and must always be followed when handling information that identifies someone as having a substance use disorder or receiving SUD-related service.